Wonder Clothing LLC Shipping Policy
Shipping Policy
Effective Date: 09/28/2023
Shipping Locations
We are pleased to offer international shipping to customers around the world. While we do not have an exhaustive list of all the countries we ship to, we strive to accommodate as many destinations as possible. If you have any questions about whether we ship to your country or region, please don't hesitate to contact our customer support team at wonderclothing7@gmail.com. We'll be happy to provide you with shipping details and options tailored to your location.
Customs and Duties (for International Orders)
For international orders, customers are responsible for any customs and import duties that may apply. We do not have control over these fees and cannot predict their amount. Please check with your local customs office for more information.
Order Processing
- Orders are typically processed within 2-3 business days (excluding holidays and weekends) after payment has been confirmed.
Shipping Times
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Standard Shipping: Once processed, orders are shipped via standard shipping, which typically takes 4- 6business days for domestic delivery. Please allow additional time for international orders.
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Express Shipping: We offer an express shipping option that ensures faster delivery, with orders typically arriving within 2-4 business days for domestic delivery. Additional shipping fees apply for express shipping.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.
Shipping Locations
- We currently offer shipping to primarily USA & International Countries (This option may have a fee due to shipping from international carriers). For other destinations, please contact our customer support for further information.
Shipping Fees
- Shipping fees are calculated based on the destination, package weight, and chosen shipping method. Shipping fees will be clearly presented during the checkout process.
Customs and Duties (for International Orders)
- For international orders, customers are responsible for any customs and import duties that may apply. We do not have control over these fees and cannot predict their amount. Please check with your local customs office for more information.
Delivery Issues
- In the rare event that a delivery issue occurs, please contact our customer support, and we will do our best to assist you in resolving the matter.
Delivery Address
- Please ensure your delivery address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Return to Sender Packages
- If a package is returned to us as undeliverable due to an incorrect address or refusal to accept the package, the customer is responsible for any additional shipping charges to reship the item.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package was lost or stolen, please contact the carrier directly or your local authorities to file a report.
Contact Us
- If you have any questions about our Shipping Policy or need assistance with your order, please feel free to contact our customer support team at wonderclothing7@gmail.com.